Last updated: April 2026 · Privé Hospitality Corp, a Florida corporation ("Privé Padel," "we," "us," or "our").
1. Information We Collect
When you visit prive-padel.com or apply for Privé Passport membership, we may collect the following categories of personal information:
- Identity & Contact: name, email address, phone number, and mailing address provided when you submit a membership application or contact form.
- Membership Data: padel skill level, preferred destinations, travel preferences, and any other details you voluntarily provide during the application process.
- Payment Information: billing details processed through our third-party payment provider. We do not store full card numbers on our servers.
- Usage Data: pages visited, time on site, browser type, and referring URL — collected via standard server logs and analytics.
- Communications: any correspondence you send us by email or through the site.
We do not knowingly collect personal information from individuals under the age of 18.
2. How We Use Your Information
We use the information we collect to:
- Process and manage your Privé Passport membership application and account.
- Communicate with you about your application, membership status, and benefit updates.
- Send you information about upcoming Privé experiences, retreats, and partner offers — where you have opted in to receive such communications.
- Improve our website and the quality of the Privé Padel partner network.
- Comply with legal obligations and enforce our Terms of Service.
We will never sell your personal information to third parties.
3. Third-Party Services
Our website uses the following third-party services, each operating under their own privacy policies:
- Cloudinary — content delivery network used to host and serve all images on this site. Images are served from res.cloudinary.com. No personal data is transmitted to Cloudinary.
- Mapbox — interactive mapping service used on the Destinations page. Map tile requests are made directly from your browser to Mapbox servers. Please review Mapbox's privacy policy at mapbox.com/legal/privacy.
- Google Fonts — web font service. Loading fonts from fonts.googleapis.com may result in Google logging your IP address. Please review Google's privacy policy at policies.google.com/privacy.
- Payment Processor — membership fees are processed through a PCI-DSS compliant third-party provider. We do not receive or store your full payment card details.
4. Cookies
This website does not currently use first-party tracking cookies or persistent user identifiers. Third-party services embedded in the site (Mapbox, Google Fonts) may set their own cookies subject to their respective policies.
We may introduce analytics tools in the future, at which point this policy will be updated and any consent requirements will be met before implementation.
5. Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. If you cancel your Privé Passport membership, we will retain only the data required for legal, financial, and fraud-prevention purposes.
6. Your Rights
Depending on where you are located, you may have the following rights regarding your personal data:
- Access: request a copy of the personal information we hold about you.
- Correction: request correction of inaccurate or incomplete data.
- Deletion: request deletion of your personal data, subject to certain legal exceptions.
- Opt-out: unsubscribe from marketing communications at any time using the link in any email we send.
- California residents (CCPA): you have additional rights including the right to know, delete, and opt out of the sale of personal information. We do not sell personal information.
To exercise any of these rights, please contact us at the address below.
7. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Our site is served exclusively over HTTPS. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the site after changes are posted constitutes acceptance of the revised policy.
9. Contact